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Quality Certification Services

Complaint Order

How to file a complaint

Welcome to DSC Registration's Complaint & Order Registration page. If you have any questions or complaints regarding our registrations and services, you can submit a formal complaint on this page.We promise a fast and simple solution. Please review the instructions carefully before submitting your complaint.

What you have to do while filing your complaint:

1. Your Contact Details

Full Name
Email Address
Mobile Number
Postal Address
This allows us to contact you for follow-up and updates.

2. Subject of the complaint

Provide a clear and precise title for your complaint, e.g, “Issue with Service Order’’

3. Order / Reference Number

If your complaint relates to an existing order or registration, fill out the order ID or Payment ID.

4. Detailed Description

Describe your issue clearly and in chronological order:
What happened?
When it occurred
Where and how it occurred
Any move you have already taken to resolve it
This helps us understand the full context.

5. Supporting Documents

Attach any applicable documents that support your complaint, such as:
Invoices or Receipts
Screenshots
Email or Chat Communication
Order Confirmations
Other Proofs

Supporting documents significantly improves the chances of successful resolution.

6. Relief Requested

Tell us what you are expecting:
Refund
Replacement
Cancellation
Correction
Compensation
Explanation or Response
Clearly stating your desired outcome helps us act faster.

Procedure you need to follow:

Fill in the form on this page with full details
Provide precise contact information.
Upload supporting documents.
Click Submit.
You will receive a reference number that can be used for tracking purposes.

Procedure after submitting the form:

After submitting the form, you will be notified through;
Our team will review your complaint
You’ll receive an acknowledgment via email or SMS
We may contact you for further clarification
A resolution or official response will be sent within our standard processing time